Our Story
In 1980, Owner Rob Jones worked in the cabinet building industry for six years and then worked three years at finish carpentry. Rob Married his wife, Lisa, in 1986, and the couple have two children together, Brad and Kristen. Rob began his own company installing garage doors in 1989. His primary focus was on building the business, with Rob doing the installations and Lisa running the office from their home until 1998, when she too strapped on a tool belt and did installations right alongside Rob. In 1999 Rob was sent by Wayne Dalton (a major garage door manufacturer) to go to Toronto Canada to compete in an international competition for quick installs. This competition focused on speed, accuracy and product knowledge to separate the best installers and Rob performed well in this competition. By 2000, Rob and Lisa hired their first installer and office assistant and have grown to a company with 13 employees today.
Rob and Lisa have built Best Overhead Door, LLC to its current level by focusing on three areas: Quality, Choice, and Value. The business has grown because of the commitment to customer satisfaction through an aggressive quality assurance program and augmented by a custom designed Scheduling Management Program built specifically to the needs of the company. These programs assure that doors are there on the correct day and in the look clients want.
Part of this model has been to train the installers to the level of expectation that Rob has developed over the last 18 years. This is a feature of the company that brings standards to the highest level.
Recently, Rob and Lisa have expanded their business to include Custom Made Carriage House Wood Doors. Rob has developed a method to build custom wood garage doors and make them affordable for every homeowner. Using the highest quality wood products, and Rob’s years of experience in cabinetry and finish carpentry, Best Overhead Door can build a custom door for you at 30% to 60% less than a factory manufactured wood door giving customers a custom look that sets their house apart from all the rest.
Contractors
If you are a contractor they provide the same service for you. For large or small commercial projects and developments, Best Overhead Door, LLC is there for all your contractor needs.
Give us a call for a free estimate and let us prove to you that we do indeed stand by our motto of Quality, Choice, and Value at Best Overhead Door, LLC.
